01954 232 802

Price Match Promise

We are so confident that our prices are the best available and offer great value for money. If, however, you find an identical holiday available with any other Tour Operator at a lower price, we will match that price.

To Price Match a holiday: Call our team on 01954 232802 

Price Match Promise Terms and Conditions

We constantly monitor our prices and those of other tour operators to ensure that our prices are the best available but if, within 14 days of booking with us, you can supply a copy of a brochure, or a written quote from any other ABTA Tour Operator holding an ATOL license, offering an identical holiday which is available at a lower price than you have paid us, we will either match the lower price, or offer you a full refund of all monies paid and cancel your reservation.The holiday must share the same:

  • number of people
  • destination
  • accommodation, room type & board basis
  • departure date and duration
  • flights and airline
  • Included extras such as car hire, car size and included insurance

It excludes special offers, FREE child places, fly-drives, late availability offers (within 12 weeks of departure), specific travel agent offers, group booking discounts, FREE add-ons, insurance premiums and credit card surcharges.

The other important information:

  • Repeat customers must book a holiday for £500 total booking spend or over in order to qualify to receive the £30 love2shop voucher.
  • *Holiday is classed as a total booking  with a minimum spend of £500 or over
  • Recommend a Friend Scheme must be mentioned at the time of booking
  • Recommended friend must mention at time of booking the name and address of the person who recommended them. This cannot be added at a later date
  • Those recommending friends must have travelled with Ponders Travel/Star Clipper holidays or Celebrate with Travel themselves
  • Offer open to your friends, family, work colleagues, partner and anyone else you wish to recommend to Ponders Travel (now known as friends)
  • Voucher will be sent out once the deposit for the new booking has been paid
  • Only available to friends who have not travelled with Ponders Travel before, either as the main or subsequent name on a booking or group booking
  • If the friend is being added to an existing booking, the lead name on the booking must make the booking on their behalf, providing the friend’s full name, address and contact details at time of booking
  • Not available to group bookings
  • £30 vouchers cannot be exchanged for the equivalent amount in money and can only be used when purchasing a holiday
  • Only available on new recommendations from 1 April 2012
  • Use of vouchers not available through 3rd party booking providers
  • Ponders Travel has the right to postpone or cancel this offer at any stage
  • Offer not available on holidays where a cancellation or transfer has been made
  • If either the booking made by the recommender or the recommended customer is cancelled, the £30 recommends a friend voucher will not be sent.
  • Recommend a friend scheme is not available for people under 18 years of age
  • Terms and condition of Love2shop vouchers must be upheld.
  • Terms and conditions are subject to change without notice. Notification of any change will be published on the Ponders Travel website
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  • Ponders and your holiday…

    When it comes to booking a holiday we all know that we all have different ideas, budgets and requirements. That’s why here at Ponders it’s all about you and your choice.

    We are proud to offer you:
    • 30 years’ experience
    • First-hand knowledge of many worldwide destinations
    • Price Match Guarantee
    • Excellent customer service
    • Tailor making as standard
    • Fully ABTA and Atol protected meaning full financial protection.
    Call us today on 01954 232802 remember its your holiday so its your choice!
  • Travel Disruption Insurance

    Ponders Travel offer you cover from:
    • Cancellations and delays caused by force majeure.
    • Events including: War (and similar hostility), natural disaster (including volcanic ash cloud), severe weather (including snow) or industrial action.

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