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Meet the team

Clare Dudley – Managing Director

My first job in travel was when I was just 18 years old and I worked for Lunn Poly Business Travel,  But when I moved to Premier Travel in Cambridge, as business development manager, my role involved me more and more with  the cruise market. Gaining more experience in other sectors of the trade was necessary, before stepping off on my own and I joined Fred Olsen Travel as cruise development manager. “The confidence to set up my own business came from the work I did at Fred Olsen’s. The company is part of a multi-million pound cruise empire and the hunger and knowledge to grow the business was everything I wanted. It was Christmas 2009 when I finally realised that I had accumulated all the background and knowledge to do it for myself. So it’s now been over 7 years since I launched Ponders Cruise and Travel and I am exceptionally proud of what we have achieved to date and my passion for Ponders and delivering superb service and holidays to all our clients is still as intense as the first day we launched.

Lorraine Bainbridge – Travel Consultant

I have always enjoyed working in travel and I started working for Premier Holidays in 1985 and worked in their USA and Channel Islands departments, both in administration and reservations departments. In 1989 I moved to their travel agency side and worked firstly as a travel consultant, then Manager for Premier Business Travel. I took a career change in 2004 working for a manufacturing company as a PA. In March 2011 I returned to my love of travel and started working for Ponders Cruise and Travel and I am thoroughly enjoying it I love the diverse range of holiday options that we can offer our clients and having all my previous travel experience I find that whatever you are looking for perhaps a family holiday or a corporate booking I am able to offer impartial advice on many destinations and accommodations.

Sarah Glew – Marketing Director

My background has always been in marketing and although I have enjoyed diversity in products ranging from stationery to IT software, I actually started off in the travel industry. So after taking a career break whilst I had my two children, it is nice to return back to a company that really does put customer service to the forefront of its business. I joined Ponders in April 2011 and am very excited about the future of the company and working with my sister (Clare Dudley) is fantastic, I feel it means that we take a more personal and thoughtful approach to ensuring Ponders Cruise and Travel maintains the high standards we set out to achieve as a team, and also ensuring we are providing the best variety of holidays and completing the package by offering you all the add on’s in one place that you may need when booking your holiday.

Millie Windeler – Travel Consultant

I’m brand new to the world of travel with starting in May 2016 but I have already fallen in love with the industry. I love working for a company with such a friendly, close-knit team that take such pride in the personal service we can give our customers and getting to know each and every one of them.

Places I have visited so far are France, Spain, Holland, Belgium, Portugal, Italy, Turkey, Florida, and Thailand, but I hope to extend that list much further!

Yvonne Allen – Specialist Travel Consultant

My career in the travel industry started relatively recently in 2005 when I took a break from a 22 year career in the NHS. I have always had a love of travel and especially cruising since I went on P&O’s ‘first’ Oriana back in 1974. I embraced my new career in travel initially running Cruise Ahead and going on to win a number of business and travel awards including Travel Agent of the Year in 2009 before I joined Ponders Travel in 2014.

Since 2005 I have had the opportunity to gain a huge amount of knowledge by visiting some fabulous places and experiencing over 60 different ships, both for personal cruises and educational cruises and ship visits and met some amazing colleagues on the way, but the most satisfying part of my job is building dreams for my clients by finding the right holiday for them allowing them to create many wonderful travel memories.

I find it a privilege to work for Ponders Travel as Sales Director as we have such a fabulous team who really care about their clients and all work incredibly hard to provide fantastic personal service and offer a diverse range of holidays tailored to the client’s needs.

Places I have visited so far include: Italy, France, Spain, Portugal, Germany, Ireland, Greece, Morocco, USA & Hawaii, Barbados, Holland, Demark, Switzerland. My dream holiday would be to visit China to see the Panda nursery in Chengdu!

Zoltan Biczo – Specialist Travel Consultant

Born and raised in Hungary, I have lived in numerous countries and spent much of my life in Britain.
I am always on the go, and am a father of 2 children. Having been married for a decade I have had a constant love affair with Star Clippers, the most beautiful cruise line in the whole wide world. The longer I stayed, the more bewitched I became, soon completely enchanted. Barely able to describe the simple bliss of the sight of the Star Clippers ships’ silhouette in the horizon off the blue lagoons of the Caribbean or the ragged Croatian coasts. You just cannot get enough of her. Once stepped onboard, you will never be able to leave her for long.
Since joining the Ponders team in early 2014, my objective is to become the company’s very own concierge to ensure their clients don’t just travel but experience the destination.

My passion for travel has developed into a love of meeting local people in their own environment, learning about their cultures and languages. Calling myself a gypsy having moved 10 times within the last 10 years. Therefore, in addition to great destination knowledge, I can offer a good insight into the non tourist side of the Continental Europe.

My travel career started at Fred Olsen Cruise Lines, I then went on to spend 2 years working for a luxury travel agency before joining some of the most exclusive, niche cruise companies such as Star Clippers in 2010, AmaWaterways in 2011 and Amadeus River Cruises in 2013. He has seen much of their programme; his highlights include Costa Rica & Nicaragua, Mexico, Caribbean Islands hopping, Baltic Sea, the Mediterranean and the great European Waterways.

A true advocate for Star Clippers’ fascinating products and would be delighted to give in-depth knowledge and personal recommendations to help you make the most of your sailing experience.

Megan Webb – Trainee Travel Consultant

I’m fairly new to the world of travel having started working for Ponders in January 2019, coinciding with the new shop opening! I studied Travel for a year in sixth form and it’s something that has always caught my attention so when the opportunity arose to work for Ponders, I was very excited! My experience so far has been fantastic; working with such a great team, meeting lots of new people and widening my knowledge of the travel industry every day! I hope to have a long career in travel and I couldn’t think of a better place to start, than with Ponders!

Gill Harvey – Group Specialist Travel Consultant

I have worked in the travel industry for 35 years and am delighted to have recently joined Ponders Travel (Jan 2019) I specialise in cultural tours for groups specifically for The Arts Society,  U3A groups and museums but I can put together a cultural tour itinerary for any group of any size!  I love working with groups from the initial tour idea, making sure every detail is perfect to  hearing from the group once they are home about the fabulous trip they have had

My favourite things in life are my family, entertaining at home, holidays, I love city breaks, sunshine trips and skiing.

Stephanie Dorling – Groups Administration Consultant

I come here from Premier Holidays after 15 years, mainly dealing with Short Haul Groups travelling to Channel Islands (Jersey, Guernsey, Alderney, Sark and Herm), Isle of Man, Isle of Wight and Isle of Scilly. Alongside this I helped out in normal reservations specialising in USA, Canada, and Caribbean and Cruise.

My own holidays and work trips have taken me to Bangkok, Koh Samui, Maldives, St Lucia, Washington DC, Las Vegas, Houston, San Antonio, Channel Islands, Isle of Man, Isle of Wight, South of France, Lisbon, Budapest, Amsterdam and I used to live in Germany until I was 10 but can’t speak a word of the language!

This year I have trips booked for Dominican Republic and New York so will be able to add them to my list soon.

I am really excited to be part of the team at Ponders Travel and look forward to getting to know you all soon.

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